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AI, Live

Artificial intelligence is altering what a hotel costs to operate. The market will not simply pay for the additional income. It will pay a different multiple for it.

No. 02 · September 2026The Guest Who Prefers Not to Be Greeted→Every argument for keeping labor in a hotel rests on one assumption: that the guest wants a person there.No. 01 · August 2026The Second Re-Rating→Operators paid more per hour and consumed more of them. Inflation raises what an hour costs; it does not require more hours to clean the same room.
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